Now testing · AI Desk beta

Every message,
on every app,
answered instantly.

Gurbakhshish Traders turns Messenger, WhatsApp and Instagram DMs into one automated inbox — flows for the routine questions, a live agent for the rest.

Setup in under 10 minutes · Cancel anytime

Messenger WhatsApp Instagram
Hi! Do you deliver to Pune, and what's the turnaround?
Yes — Pune is a 2–3 day zone. Want me to check stock for your pin code?
Yes please, 411045
Built for teams running support on
Facebook Messenger WhatsApp Business Instagram DM
01 — Channels

One flow builder. Three inboxes, unified.

Design the conversation once. Publish it to whichever apps your customers already have open.

FB

Messenger

Comment-to-DM flows, story-reply automation, and persistent menus for pages of any size.

Primary channel
WA

WhatsApp

Verified business messaging with template approvals, catalogs, and 24-hour session replies handled for you.

Business API
IG

Instagram

Auto-reply to comments and story mentions, qualify leads in DM, and hand off to a human on request.

DM & comments
02 — How it works

A visual flow builder that reads like a conversation.

Drag blocks, not code. Every step below is a real stage in a live flow.

01

Catch the trigger

A keyword, a comment, a button tap, or a missed reply after hours — any of these can start a flow.

keyword: "price"
comment on ad #4471
no reply in 8h
02

Branch on the answer

Quick replies, menus, and conditions route the conversation without a single line of code.

if city = Pune → zone A
if city = other → ask pin code
03

Hand off cleanly

Tag a conversation for a teammate, or let it stay with the AI Desk if confidence is high.

confidence ≥ 0.8 → AI replies
confidence < 0.8 → route to inbox
03 — AI Desk

An AI teammate for the questions you answer every day.

Currently open in testing — connect your FAQs and order data, and the AI Desk drafts or sends replies within the boundaries you set.

Testing phase
  • Reads your help center, product catalog, and past resolved chats to answer in your voice.
  • Replies automatically only above the confidence threshold you set — everything else waits for a human.
  • Escalates refunds, complaints, and anything it isn't sure about, with the full thread attached.
  • Speaks the customer's language across Messenger, WhatsApp, and Instagram alike.
Join the testing group
Order status96%
Shipping & returns91%
Refund exceptions52% — routed to agent
3
Channels, one inbox
<10min
Average setup time
24/7
Flow & AI Desk coverage
0.8
Default confidence gate
04 — From teams already live

Support and sales teams, not engineers, run these flows.

"We moved order-status questions off our support queue entirely. The AI Desk drafts, our agent glances, sends."

Ritika M. — D2C fashion brand

"Instagram comments used to get lost. Now every comment on a promo post gets a DM within seconds."

Faisal A. — Growth lead, home goods

"WhatsApp catalog plus flow builder replaced two other tools we were paying for separately."

Neha S. — Ops manager, retail chain
05 — Pricing

Start on one channel. Add more as you grow.

All plans include the flow builder. AI Desk is available on Growth and Scale while in testing.

Starter
$0/mo

For one page, getting your first flow live.

  • 1 channel connection
  • Up to 1,000 conversations/mo
  • Visual flow builder
  • Community support
Start free
Scale
Custom

For high-volume accounts and multi-brand catalogs.

  • Unlimited conversations
  • Dedicated WhatsApp number setup
  • AI Desk with custom guardrails
  • SLA & onboarding manager
Talk to sales
Ready when you are

Connect your first channel today.

No credit card to start. Bring one page or account and have a flow answering questions before your next meeting.